Terms of Use

These terms apply to the Ciao Photos iPhone app (“Ciao” or “the app”) and the website ciaophotos.app, provided by PeakMotion Sàrl, Z.I. d’In-Riaux 10, 1726 Farvagny-le-Grand, Switzerland (“we”, “us”). By using Ciao you agree to these terms.

1. Licence

We grant you a personal, non-exclusive, non-transferable and revocable licence to use Ciao on Apple devices you own or control, for private, non-commercial purposes. These terms supplement Apple’s Licensed Application End User License Agreement. Where they conflict, these terms apply to the extent permitted by Apple. Apple is not responsible for the app or its support.

You may not copy, modify, reverse engineer or resell the app, except where the law expressly allows it.

2. Free and paid features

The free plan includes 50 swipes per day. Deleting is always free and never locked. Optional paid features (Ciao Pro, including unlimited swipes) are available as a yearly subscription or a one-time lifetime purchase. Current prices are shown in the app and on the App Store before you buy.

3. Subscriptions and purchases

• All payments are processed by Apple and charged to your Apple ID. We never see your payment details.
• Pro yearly renews automatically once a year unless you cancel at least 24 hours before the end of the current period. The renewal date and price are shown before you subscribe. Ciao never bills weekly.
• There is no free trial that converts into a paid subscription automatically.
• Lifetime is a one-time purchase with no renewals.
• You can cancel at any time in the app settings or in iPhone Settings, your name, Subscriptions. Cancelling stops the next renewal; you keep Pro until the end of the paid period.
• Refunds are handled by Apple under its policies. You can request one from the app settings or at reportaproblem.apple.com.
• If you reinstall the app or switch devices, use “Restore purchases” in the app settings.

4. Deleting photos

Ciao never deletes anything on its own. You confirm every deletion in the system dialog shown by iOS. Deleted items are moved to the Recently Deleted album of the Photos app, where iOS keeps them for 30 days before removing them for good.

If iCloud Photos is turned on, deleting a photo in Ciao removes it from all devices signed in to the same Apple ID and from iCloud.com.

You are responsible for deciding what to delete and for keeping backups of anything you want to keep.

5. Liability

We build Ciao with care but provide it “as is”. We are not liable for the loss of photos or videos whose deletion you confirmed, including after they have been removed from Recently Deleted.

To the extent permitted by law, we exclude liability for indirect or consequential damage and for slight negligence. Nothing in these terms limits liability for intent or gross negligence, for injury to life or health, or any liability that cannot be excluded under mandatory law.

6. Fair use

Do not use Ciao in a way that breaks the law, infringes the rights of others or interferes with the app, the website or our services.

7. Changes and availability

We may update Ciao and these terms, for example to add features or reflect legal changes. If a change significantly affects you, we will tell you in the app or on this page. We do not guarantee that the app or website will always be available or error free.

8. Website and waitlist

Joining the waitlist is free and creates no obligation to buy. See our Privacy Policy for how we handle your email address.

9. Governing law

These terms are governed by Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is the registered office of PeakMotion Sàrl, unless mandatory law provides otherwise. If you are a consumer, you keep the protection of the mandatory laws of your country of residence and may also bring a claim there.

10. Contact

Questions about these terms: hello@ciaophotos.app.